Privacy Policy

1. Introduction

Les Hotels Palissandre (hereinafter referred to as “we”, “us”, “our”) is committed to protecting your privacy and processing your personal data in accordance with applicable data protection laws. This privacy policy explains how we collect, use and share your personal data when you use our services, including our website, mobile applications and hosting services (collectively “our services”).

2. Collection of Personal Data

We may collect the following categories of personal data when you use our services:

  • Credential informations: name, first name, address, telephone number, email address or other similar identification documents.
  • Reservation information: dates of stay, room preferences, special requests.
  • Login information: IP address, browsing data, cookies (see our Cookie Policy for more information).
  • Location information: we may collect information about your location if you use our mobile services.

3. Use of Personal Data

We use your personal data for the following purposes:

  • Management of reservations and stays.
  • Response to your inquiries.
  • Personalizing your experience.
  • Sending information about our services, special offers and promotions.
  • Improving our services and our website.
  • Compliance with legal obligations.

4. Sharing of Personal Data

We may share your personal data with the following third parties:

  • Third-party service providers: We may share your data with third parties who provide services to us, such as reservation management, IT maintenance, etc.
  • Legal Authorities: We may disclose your personal data to relevant authorities if required to do so by law or as part of an investigation.

5. Protection of Personal Data

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, loss or disclosure.

6. Your Rights

You have the right to:

  • Access your personal data.
  • Rectify your personal data.
  • Delete your personal data.
  • Limit the processing of your personal data.
  • Obtain portability of your personal data.
  • Object to the processing of your personal data.

To exercise these rights or for any questions relating to our privacy policy, please contact us at the following address:

7. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on our website with an updated date. We encourage you to periodically review our Privacy Policy to stay informed of updates.

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